[vc_section el_class=”fix-overflow”][vc_row css=”.vc_custom_1575628678558{padding-top: 80px !important;padding-bottom: 520px !important;background-color: #8dd7e5 !important;}”][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][vc_custom_heading text=”Pricing and plans” font_container=”tag:h6|font_size:10px|text_align:center|color:%2362748a” use_theme_fonts=”yes” el_class=”style1″][vc_empty_space height=”6px”][vc_custom_heading text=”FLEXIBLE, TRANSPARENT PRICING THAT ADAPTS TO YOUR NEEDS” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][vc_empty_space height=”20px”][vc_column_text]

Free 30 Day Trial. No credit card required. Cancel anytime.

[/vc_column_text][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][vc_row css=”.vc_custom_1575628683553{margin-top: -465px !important;padding-bottom: 30px !important;}”][vc_column][vc_tta_tabs style=”modern” shape=”round” color=”turquoise” alignment=”center” active_section=”1″][vc_tta_section title=”Monthly billing” tab_id=”1536637574792-5a024f37-c326″][vc_empty_space height=”40px”]

[/vc_tta_section][vc_tta_section title=”Annual billing” tab_id=”1536637574815-e3c18b97-bb30″][vc_empty_space height=”40px”][/vc_tta_section][/vc_tta_tabs][/vc_column][/vc_row][/vc_section][vc_row css=”.vc_custom_1575628687166{padding-top: 80px !important;padding-bottom: 30px !important;}”][vc_column][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/2″][vc_custom_heading text=”FAQ” font_container=”tag:h6|font_size:10px|text_align:center” use_theme_fonts=”yes” el_class=”style1″][vc_empty_space height=”6px”][vc_custom_heading text=”FREQUENTLY ASKED QUESTIONS ABOUT PRICES” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][vc_empty_space height=”20px”][vc_column_text]

Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.

[/vc_column_text][vc_empty_space height=”60px”][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/2″][vc_toggle title=”Are free Anti-Virus software any good?”]First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection.[/vc_toggle][vc_toggle title=”What exactly are Managed IT Services?”]In essence, opting for inSource.App Managed IT Services entails entrusting us with your comprehensive information technology needs. We handle everything from sourcing and installing hardware and software to providing technical support and fulfilling IT staffing requirements. Think of inSource.App as not just a service provider but as your dedicated consultancy and support team, ensuring scheduled maintenance, system upgrades, and offering emergency assistance to keep your business seamlessly operational.[/vc_toggle][vc_toggle title=”What is cloud backup?”]Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. The server is located in a secure data centre in Perth. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.[/vc_toggle][vc_toggle title=”What kind of response times can I expect?”]We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.[/vc_toggle][vc_toggle title=”How Long is a Managed Services Contract For?”]

[/vc_toggle][/vc_column_inner][vc_column_inner width=”1/2″][vc_toggle title=”What should I do before I call for help?”]When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.[/vc_toggle][vc_toggle title=”What does having Managed IT Services cost?”]Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.[/vc_toggle][vc_toggle title=”What if we already have an internal IT department?”]Even if you already have an internal IT department, inSource.App can complement your existing setup. We offer flexible solutions that seamlessly integrate with your in-house team. Whether you need specialized expertise, additional support during peak times, or want to enhance specific aspects of your IT infrastructure, we’re here to collaborate and augment your internal capabilities. Think of us as an extension of your IT team, providing valuable support and expertise whenever you need it.[/vc_toggle][vc_toggle title=”How does a flat rate billing save me money?”]With flat-rate billing, inSource.App empowers you to budget your IT expenses efficiently, allowing you to concentrate more on your core business objectives. We tailor each service package to fit the unique needs of your business, ensuring you only pay for the services you truly require. inSource.App acts as your comprehensive “one-stop shop” for all managed IT services, offering a singular fixed monthly cost—because we believe in providing value without profiting from any challenges you may face![/vc_toggle][vc_toggle title=”What types of systems do you support?”]We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We will support you. Need to transition from one ecosystem to another? We’ll be there for you.[/vc_toggle][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]