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Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.
First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection.
In essence, opting for inSource.App Managed IT Services entails entrusting us with your comprehensive information technology needs. We handle everything from sourcing and installing hardware and software to providing technical support and fulfilling IT staffing requirements. Think of inSource.App as not just a service provider but as your dedicated consultancy and support team, ensuring scheduled maintenance, system upgrades, and offering emergency assistance to keep your business seamlessly operational.
Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. The server is located in a secure data centre in Perth. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.
We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.
Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement.
When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.
Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.
Even if you already have an internal IT department, inSource.App can complement your existing setup. We offer flexible solutions that seamlessly integrate with your in-house team. Whether you need specialized expertise, additional support during peak times, or want to enhance specific aspects of your IT infrastructure, we’re here to collaborate and augment your internal capabilities. Think of us as an extension of your IT team, providing valuable support and expertise whenever you need it.
With flat-rate billing, inSource.App empowers you to budget your IT expenses efficiently, allowing you to concentrate more on your core business objectives. We tailor each service package to fit the unique needs of your business, ensuring you only pay for the services you truly require. inSource.App acts as your comprehensive “one-stop shop” for all managed IT services, offering a singular fixed monthly cost—because we believe in providing value without profiting from any challenges you may face!
We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We will support you. Need to transition from one ecosystem to another? We’ll be there for you.
